Security & Privacy

Your trust matters. Learn about the security practices and trusted services we use to protect your data.

HTTPS Encryption

All data transmitted using industry-standard TLS encryption between your device and our servers.

Industry Standard

Trusted Cloud Providers

Built on Google Cloud Platform and AWS infrastructure with automatic backups and monitoring.

Enterprise Providers

Privacy Controls

You control your data with clear privacy settings and the ability to delete your account and content.

User Controlled

Our Security Approach

UserMoment uses industry-standard security practices and trusted third-party services. We leverage the security infrastructure of established providers like Google (Firebase), AWS (S3 storage), and Stripe (payments) rather than building custom security systems. This approach ensures your data benefits from enterprise-grade security maintained by industry leaders.

How We Protect Your Data

Our platform uses proven security technologies and trusted service providers to keep your information safe.

Photo & Media Security

  • AWS S3 Storage: Your photos are stored securely on Amazon Web Services infrastructure
  • HTTPS Encryption: All uploads and downloads are encrypted in transit
  • Access Controls: Only you can access your private photos unless you choose to share them
  • Account Deletion: You can delete your account and all associated content at any time

Location Privacy

  • Permission Required: Location access only works when you explicitly allow it
  • U-Code Generation: Location is used temporarily to create your unique meeting code
  • Browser-Based: We use your browser's location API, not custom tracking
  • Your Control: You can revoke location permissions in your browser at any time

Payment Security

  • Stripe Processing: All payments handled by Stripe, a PCI-compliant payment processor
  • No Card Storage: We never store your credit card information on our servers
  • Secure Checkout: Payment forms are served directly from Stripe's secure servers
  • Industry Standard: Stripe is trusted by millions of businesses worldwide

Account Security

  • Firebase Authentication: Secure login powered by Google's authentication system
  • OAuth 2.0: Industry-standard authentication protocols for secure access
  • Spam Detection: Basic filters to prevent abuse and maintain platform quality
  • Session Management: Secure login sessions with automatic timeout protection

Privacy Practices

What We Collect

  • Account information (email, name, profile)
  • Photos and content you choose to upload
  • Location data (only when you allow it for U-Code generation)
  • Basic usage analytics to improve the platform

How We Use Your Data

  • Provide the UserMoment service and features
  • Connect users for photo sharing and bookings
  • Process payments securely through Stripe
  • Improve platform performance and user experience

Security Questions?

We're committed to transparency about our security practices. If you have questions or concerns, please don't hesitate to reach out.

Email Support Team