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Cookie Policy

How UserMoment uses cookies and similar technologies

Effective Date August 6, 2025

Last Updated June 25, 2026

Legal Entity UserMoment Technologies, Inc.

Agreement to Cookie Usage

Welcome to UserMoment Technologies, Inc. ("UserMoment", "we", "us", or "our"). This Cookie Policy explains how we use cookies and similar technologies when you access and use the UserMoment platform, including any related websites, mobile applications, tools, and services (collectively, the "Service").

Essential cookies are required to operate the Service. Optional analytics cookies and similar technologies are used only according to your cookie preferences.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us remember your preferences, keep you logged in, and provide you with a personalized experience.

We use cookies and similar technologies like local storage, session storage, and web beacons to enhance your experience on our platform and ensure it functions properly.

Types of Cookies We Use

Essential Cookies

Required for the website to function properly. These cannot be disabled.

  • Authentication tokens (keep you logged in)
  • Session management and security
  • Fraud prevention and basic website functionality

Analytics Cookies

Help us understand how visitors use our website to improve performance.

  • PostHog product analytics (page usage and feature interaction)
  • Performance monitoring and error tracking
  • Usage statistics (anonymized data)

Payment & Functional Cookies

Enable secure payments and remember your preferences.

  • Stripe payment processing and security
  • Shopping cart and user preferences
  • Language and region settings

Third-Party Services

We work with trusted third-party services that may also set cookies to provide essential functionality:

PostHog
Optional product analytics and event instrumentation
Stripe
Secure payment processing
AWS CloudFront
Content delivery and performance
Firebase
User authentication and real-time features

Managing Your Cookie Preferences

You have control over cookies. Here's how to manage them:

UserMoment Preferences

When optional analytics are enabled, you can accept or reject them at any time. Essential cookies for login, U-Code access, security, and payments cannot be disabled through this control.

Browser Settings

Most browsers allow you to control cookies through their settings:

Chrome
Settings → Privacy and Security → Cookies
Firefox
Settings → Privacy & Security → Cookies
Safari
Preferences → Privacy → Cookies
Edge
Settings → Cookies and Site Permissions

Important Note

Disabling essential cookies may affect website functionality. You may not be able to log in, make purchases, or access certain features of UserMoment.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. We'll notify you of significant changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending email notifications for material changes

Questions About Cookies?

If you have questions about our use of cookies or this policy, please contact us:

Email Contact

privacy@usermoment.com

Headquarters (HQ)

UserMoment Technologies, Inc.
San Jose, CA, USA

Contact Support
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